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Expense Management (ProMaster)

ProMaster is a sophisticated expense management software solution that Charles Sturt University has selected to meet its needs.

Log in to Promaster
Login to ProMaster

ProMaster Help Desk

Do you need help with ProMaster?

Domestic travel plan enquiries - 02 6933 4488 (internal 34488) or

Out of pocket claims / recoupment of expense enquiries - 02 6933 4488 (internal 34488) or

Do you need access to ProMaster?

Enquiries regarding access to ProMaster should be directed to by email to or call 02 6933 2373

External Network Access

Staff accessing ProMaster from outside of the CSU network (e.g. home access) locations that do not access CSU network, or when using the netdirect feature, will have to provide their CSU username and password.  You are required to qualify your username by including the CSUMAIN domain as shown in the screen shot below of the login dialog. Please note that you must use capitals followed by the 'back slash' located above the 'enter' key.

Screen grab of Promaster Login Box showing Username and Password fields